Privacy Policy

Introduction

John Claude Painting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website johnclaudepainter.com, contact us, or use our painting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or estimate request forms
• Call our office or communicate with our team
• Sign a service contract or agreement
• Provide feedback or testimonials
• Subscribe to our newsletter or marketing communications

This information may include:

• Name, email address, and phone number
• Property address and service location
• Project details and preferences
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (general area only)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, schedule estimates, and complete painting projects
• Communication: To send project updates, appointment reminders, and respond to your questions
• Marketing: To send promotional materials, special offers, and newsletters (you may opt out at any time)
• Improve Our Services: To understand how visitors use our website and improve our offerings
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business, including invoicing and payment processing

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the purposes for which that information is used.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: (602) 555-0123
• Email: info@johnclaudepainter.com
• Mail: John Claude Painting, Phoenix, AZ